All merchandise that is not defective must be returned within 15 days of receipt. All merchandise must be in the same condition as when received, not resized or changed in any way and must also be in the original packaging. Returns must be approved by email before being sent back.
If the item is defective, please email me. Defective items must be returned within 20 days of receipt.
To return an item to our company, please follow the steps below:
- E-mail me at RumTmTiger@aol.com.
- Return the item either via USPS, FedEx or UPS, signature requested.
Send your returns to:
Gems-is-Me 12000 Kumquat St. NWCoon Rapids, MN 55448763-757-0485
Please note that if you return an item, a shipping charge of $15.00 will be deducted from the reimbursement.
Thank you. If you have any questions, please e-mail me at RumTmTiger@aol.com.
FOREIGN BUYERS --
Please be aware that import taxes may apply. These taxes must be paid by the buyer. In case of a return, Gems-is-Me may have to pay duty taxes. These taxes and any expenses incurred by Gems-is-Me will be deducted from the reimbursement amount.
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